SWITCH TO THE B SIDE -> GREATEST HITS! -> PRESS PLAY -> BREAK -> DJS // COCKTAILS // FOOD SWITCH TO THE B SIDE -> GREATEST HITS! -> PRESS PLAY -> BREAK -> DJS // COCKTAILS // FOOD SWITCH TO THE B SIDE -> GREATEST HITS! -> PRESS PLAY -> BREAK -> DJS // COCKTAILS // FOOD
SWITCH TO THE B SIDE -> GREATEST HITS! -> PRESS PLAY -> /BREAK! -> DJS // COCKTAILS // FOOD SWITCH TO THE B SIDE -> GREATEST HITS! -> PRESS PLAY -> /BREAK! -> DJS // COCKTAILS // FOOD
BOOKING POLICY
Please read these terms and conditions carefully before you make a booking. By making a booking you agree to be bound by these terms and conditions. We may amend these terms and conditions from time to time by posting a revised version on our website. When you make a booking, the terms in force at that time will apply to your booking.
All guests must provide their booking confirmation at their time of arrival at Big Fang Karaoke.
Cancellation policy:
If you want to cancel or make changes to your booking, you can amend your booking with a minimum of 48hrs prior to your booked slot. We don’t offer refunds.
Rescheduling your booking:
If you can’t make your booking for whatever reason, you can amend your booking by reaching out to us via our contact form. In order to reschedule your booking, we will need a minimum of 48 hours’ notice prior to your booked time slot.
Our packages and prices are subject to change, so when rescheduling your booking we cannot guarantee that the same package or price will be available as the package you originally booked, however you will be able to choose a new package and pay the difference. If you choose to select a package of a lower value then no refund is available.
If you have made your reservation less than 48hrs before the time of the booking, and decide not to attend, you won’t be able to amend your booking and we can’t guarantee a reschedule.
In rare circumstances, as a result of events outside of our control, we may have to suspend our services or cancel your booking. We will endeavour to provide you as much notice as possible and reschedule your booking to another available time slot agreed with you.
Advanced bookings:
Advanced bookings are subject to availability and are non-refundable.
We are under no obligation to refund you or exchange your booking in the event that you make any error when purchasing your tickets through the site (including but not limited to selecting the wrong package or the wrong number of guests), if you are denied entry to the venue for your booking for any breach of our booking conditions, or if your ticket is lost, stolen or damaged. However, where there has been an issue that we consider warrants a different outcome for any of these specific reasons, we may, entirely at our discretion, offer a goodwill gesture without prejudice.
Once you have completed your booking, we cannot guarantee any further availability at the same or later date or time if you wish to increase your booking size.
Entry to venue:
Dress code: We ask that our guests clothing is presentable and adheres to a smart/casual dress code. Absolutely NO to clothing with offensive slogans, messaging, imagery or anything that incites violence. We kindly ask the dress code is observed and adhered to in order to avoid the possibility of being refused entry. We also recommend that you wear suitable footwear, given the uneven surfaces and low lighting in our venue.
We are strictly 18+ and have a Challenge 25 policy, so if anybody in your party looks under this age, they will need to present valid identification before entry to the venue: valid passport, driving licence, PASS card – only the original documents and only the ID specified are accepted. We have a ‘drinkaware’ approach and anyone who is too intoxicated to play safely will be asked to leave the premises.
We operate a 15 minute late policy, if you are more than 15 minutes late we cannot guarantee your reservation and a refund will not be given. You can make us aware you’re running late by contacting us via our contact form
In venue:
Before you begin your session, you will receive a safety briefing and the rules. You are required to comply with these conditions to ensure that the venue is a safe place for you, your group, and other people.
We have a zero-tolerance policy towards violent, abusive or intimidating behaviour, therefore anyone who is behaving this way or otherwise disrupting the enjoyment of our venue for other guests or employees, will be asked to leave. You will not receive a refund or be allowed to reschedule your booking with us.
Big Fang Karaoke operates a Zero Tolerance Policy towards the use of illegal drugs on the premises, and that anyone found to be engaging in this will be ejected from the premises and reported to the police.
We operate CCTV in all our venues to ensure the health and safety of our employees and guests, and to protect against crime. Signs are displayed around the venue to alert you to this. Please see our Privacy Policy for more information.
Photography and filming; all guests must be aware of and consent to photography & filming, that may be used for PR & Marketing purposes. We will always advertise internally via posters when doing so.
We do not accept any liability for the loss or damage to any property you bring with you to the venue.
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